My Name is Rick and I am an international harvester. Cultivating knowledge is my passion. From planting the seeds of innovation to reaping the rewards of knowledge transfers. There's no more gratifying work I can recommend. 

Learning Institutions like Universities, Colleges and Technical/Career Centers embrace this paradigm. Why don't you?   A global economy demands it, a smart consumer expects it. Your organization's strategic vision must embrace it. The "should be" as opposed to the "as is" factor, This is the Paradigm Shift. This is my middle name.

     

Of particular note are my strong work ethic and diverse industry experience. My sense of accomplishment comes from years of qualitative & quantitative analysis of both workflow processes and technology implementations. These metrics, aligned to decrease operating costs and increase productivity, have enabled me to achieve growth in revenue and profit, even while learning my new employers protocols.

     

Consider the following:
When you walk into a place of business, you can easily tell who is bored, distracted or unhappy. And you can tell who is focused, invested and engaged. Weather working for Government, Telecomm or the Internet, I've been able to chart my way to success quickly and efficiently by motivating both sides of the equation. Aggregating the data, creating workflows and sharing the knowledge with both top level executives as well as my fellow co-workers. My consultative approach to employment has given both my managers and I the freedom to quickly identify improvements and implement solutions that otherwise would be difficult to champion. 

      

In these missions, bottom line objectives like operating costs, market share and return on investment have always been the primary gauge for success. However, they are constantly refined by a holistic and organic approach to behavior modification. Additionally, my contributions have utilized both the existing infrastructure as well as proprietary methodologies to synergized and create turn-key solutions. 

                              

Thus, after 10 years of learning to think analytically either at universities or private enterprise I have gained a wide understanding of many personality types, industries and business processes. I continually leverage these with every new challenge.

       

So, if you are ready to create a dynamic and challenging learning environment that promotes real time learning and off the cuff rapid market response, you must contact me. Whether your bottomline objective is to Increase Market Share, Merger and Acquisition planning or you simply wish to Benchmark your existing process. I would love to Analyze, Utilize, Maximize and Flowchart your current solution(s) in the hopes of validating its relevance and/or identifying areas of improvement that will synergies and leverage your resources to help you stay ahead of the curve. 

I would be happy to personally discuss any mutual interest 

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I look forward to meeting with you.

Cordially,
Rick

PS. I believe that both my background and experiences have prepared me for such a business model thus my resume is available online for your review 

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11-09 / 02-10 Admissions Advisor

 
  • Inbound/Outbound online admissions advisor for a national customer base goaled at 2 enrollments monthly.
  • Successfully sourced and prospected new students using the internal database technology while maintaining productivity expectations for outbound and inbound new student interview quality control metrics.
  • Provided academic selection and admissions process advising for our full line of 6 schools of studies offering certificate, associate and bachelor degree programs.
  • School of Business, School of Information Technology, School of Legal Studies, School of Criminal Justice, School of Arts & Sciences, School of Health Science

09-09 / 10-09 Account Executive

  • Inbound/Outbound sales for a national B2b customer base goaled at $3k a month in sales.
  • Sourced and prospected new clients using the internet and databases while maintaining performance metrics for our full line of commercial and government parts location and bidmatching online software solutions.

 

02-07 / 11/08  Account Executive

    • Managed a Government and Military international customer base of 50,000 orders and 35 million a year in sales as a member of a group of 10. Individually goaled monthly at 300K in quotes and 12-20% Closing Rations while maintaing New Business Development metrics of productivity.
    • Provided consultative product knowledge within our 7,000 Brand GSA LineCard of 20 Contracts for a Product roster of 1.5 million items in General Office Supplies, Commercial Technology, Janitorial, Hardware, Appliance and HVAC SuperStore as well as furnishing for the houselhold, ofiice and Whole Room Packaged for Barracks and Dormitories.
    • Increased sales, productivity and product line category sales by providing complete product range sales, multi-lingual customer and RFQ business development, account maintenance and up-sell support  utilizing goaled metrics and leads management through funnel & pipeline segmentation.
    • Attained same level of productivity and closing ratios as senior employees working for the company 8-10 years within 6 months. Maintained Closing ratios effortlessly in the $50 to 3,000 dollar ShortRange MicroPurchase/IMPACT/Smartpay card category (17.4Billion a year in 26Million orders) while penetrating into established territories to gain market share of 5,000 to 50,000 Government Purchase Order WESPAC eBUY protocol.
    • Provided Sales Support to Senior Sales Reps with protected territories and their 50,000 to 500,000 dollars range FedBizOps and BPA ( Army, Navy and Dept of State ), Bid fulfillment of Public Bids and Statements of work, Multi-Vendor teaming Arrangements and Sub-Contractor Purchase and Contracting Pre and Post awards logistics.
    • Cultivated Strong relationships with Federal Government staff like Purchasing and Contracting Managers, Purchasing Agents, Credit Card holders, Including Publics Works, Civil Engineers, Network Administrators, and Office Managers from the office of the president down to the JobCorps and Social Security Administration. Navigated with ease at all levels of the chain of command in the Army, Navy, Airforce, Marines, Coast Guard, National/Reserve Guards and ROTC/Training Academies and Universities. Motivated at the ground troops level with end user/requestors and all of their diverse makeup to increase benefits vs feature up-sell selections

07-05 / 06-06     Account Executive

    • Inbound/Outbound sales account executive with a business to business national customer base goaled monthly at 700K-800k in sales.
    • Received top performance awards for 6 months while managing national account base of 1.5k-2k goaled at 800k-999k in monthly sales with fiscal calendar goals of 5% year over year revenue growth and 38% IMU.
    • Increased sales and lowered operating costs by providing multi-lingual targeted customer contact with account maintenance and up-sell support.
    • Implemented Consultative Sales for 100k+ office supplies product line utilizing goaled metrics and  leads management through funnel & pipeline segmentation.
    • Successfully migrated 2k+ accounts during merger, while maintaining & exceeding productivity expectations and the re-aligned sales & retention forecasts.

07-03 / 07-05     Account Executive

    • Inbound/Outbound sales account executive with a national CLEC telecommunications reseller based in south Florida providing voice & data sales & collateral to a national customer base comprised of  residential & business, Pre-Paid and Post-Paid, High Speed Internet, T1-T3, Frame Relay and Digital Subscriber Lines.
    • Attained top performance and sales commissions thus I always first to be assigned new projects and given the responsibility of being the primary B2B and contact for almost a year.
    • Achieved and exceed sales goals during our accounts base migration and subsequent mergers and acquisition.
    • Increased sales and lowered operating costs by providing multi-lingual targeted customer contact with account maintenance and up-sell support.

08-00 / 05-01     eCRM Consultant

    • Implementation, configuration and customization of a 21 database Lotus Notes CRM/SFA suite that enables organizations to efficiently an effectively interact with their leads, prospects, customers, partners and internal associates in the B2B and B2C markets.
    • Increased profit margins and sales through improved productivity in lead qualification, targeted marketing, product development, pricing and forecasting as well as customer.
    • Lowered IT support and maintenance cost of sales, marketing and product development departments by implementing a consolidated workflow system that leveraged the Lotus Notes/Domino platform to manage front-end and back-end office data.

01-94 / 12-98     Database Developer

    • Administered a Lotus Notes/Domino r3 environment comprised of 300+ databases and a cluster of servers with multi-client ( r3/r4/r4.5/r4.6 ) & cross-platform ( Mac/PC ) users.
    • Created a company wide Intranet based on the Lotus Notes r4.5 client & server infrastructure.
    • Lowered operating costs by creating training sessions for staff of 500+ that included manuals and presentations for workflows that automated Account Management, Production and Accounting departments. These systems automated client contact and creative briefs, production scheduling and specs as well as the agency wide employee timesheet system.
    • Promoted to PC/Mac Notes Support, then Notes Training and finally to Notes Development & Admin positions within two years.
    • Originally hired while in college to install, configure and support a 300+ user Macintosh graphic design department.

 

FALL 2010  Bachelor of Arts
                    Double Major : TV Production & Performing Arts.
                    Minor : English.
                    Transient Attendance
                           Broward College .
                           Florida Atlantic University
                           School Employment
                                 Admissions Advisor
                                  Computer Lab Assistant
                                  Continuing Education
                                  Computer Instructor
                                  Copy Center Assistant
                                  Financial Aid Counselor
                                  xtra curricular activities and clubs
                                  TEP Greek fraternity founding father and scribe for our local chapter.
                                  Student Union participating member and government official.

                                     NTERESTS

                    NAFTA, FTAA & the European Union.
                    Performing arts - guitar, piano and vocals.
                    Cultural linguistics - English, Spanish, Portuguese and Italian.
                    Reading & current affairs as it relates to the economic stimulus package.

                 R E F E R E N C E S F U R N I S H E D U P O N R E Q U E S T